Free templates

Process diagrams ready to use

Flowchart templates for the most common business processes. Open them in Mapaflow, customise them and document your company in minutes.

FreeEditable in MapaflowExportable to PDF, PNG and SVG
Sales

Sales process

From prospecting to closing and customer onboarding. Complete diagram of the B2B sales cycle.

Prospecting
Initial contact
Demo
Proposal
Close
HR

Employee onboarding

New employee onboarding from offer acceptance to full team integration.

Offer accepted
Prepare role
Day 1
Training
Integration
Finance

Invoicing process

Complete billing cycle: from order to payment, with overdue and unpaid tracking.

Order received
Validate data
Issue invoice
Send
Payment
Support

Customer support

Query and incident management: reception, classification, resolution and satisfaction tracking.

Receive
Classify
Assign
Resolve
Close
Purchasing

Procurement process

Purchasing cycle management: request, approval, supplier selection, order and receipt.

Request
Approval
Supplier
Order
Receipt
HR

HR recruitment

Recruitment process: from opening the vacancy to final hiring.

Vacancy
Post job
CV review
Interviews
Hire

How to use a template?

01

Choose the template

Select the process you want to document from our library.

02

Open in Mapaflow

With one click, the template loads in the editor ready to customise.

03

Adapt and share

Adjust the steps to your company, add actors and share with your team.

Frequently asked questions

Are the Mapaflow templates free?+
Yes. All Mapaflow business process diagram templates are completely free. You can open, edit and export them without any paid subscription.
Can I edit and customise the templates?+
Yes. Each template opens in the Mapaflow editor where you can add, remove or modify any step, assign owners, change colours and adapt the diagram to your company.
How do I use a Mapaflow template?+
Click on the template you need — it opens directly in the Mapaflow editor. Customise the steps, assign actors and when done, export the diagram as PDF, PNG or SVG.
Can I export diagrams as PDF or PNG?+
Yes. All diagrams created in Mapaflow — including template-based ones — can be exported as high-quality PDF, PNG and SVG.
Are there ISO 9001 or EFQM-compatible templates?+
Yes. Mapaflow templates follow ISO 5807 standard notation and are ideal for documenting the processes required by ISO 9001 and EFQM.

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