Process mapping software for SMEs

Map your processes.
Understand your business.

Mapaflow is a Spanish-built process mapping software for SMEs: create flowcharts, document every procedure and organise all your company's processes in one global map — with data hosted in the EU.

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Trusted by growing teams

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Emilio Moro

Winery

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Symbiosis Consultores

Consulting

F

Fundación Universidad de Valladolid

Education

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Remolonas Foods

Food

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This is Mapaflow's real editor

Drag nodes from the panel, connect steps and discover how a business process is documented. No account, no installation.

Changes are not saved in the demo

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Why Mapaflow

A company without documented processes depends on its people

When that person leaves, the knowledge goes with them. Mapaflow turns implicit know-how into living documentation, accessible to the whole team.

Knowledge walks out the door with people

Your company's operational knowledge lives in your employees' heads. A resignation, a retirement, a career change — and that knowledge disappears. Without documentation, you depend on who happens to be around.

Onboarding takes forever

Without documented processes, every new hire learns differently: asking around, making mistakes, taking months to reach full productivity. Mapaflow's global map gives newcomers a complete view of the company from day one.

The same process, done a thousand different ways

Without a clear reference, everyone does things their own way. Quality varies, mistakes repeat and efficiency suffers. Documenting is the only way to guarantee consistency.

Meeting quality standards without documentation is impossible

Process management is the core of the EFQM model and ISO 9001. Mapaflow facilitates exactly that: documenting, visualising and keeping all processes up to date from a single platform.

EFQM Model · ISO 9001

Mapaflow is designed to support process-based management, one of the pillars of organisational excellence according to the EFQM model and a central requirement of ISO 9001.

FAQ

Got questions?

No. The editor works with drag and drop. If you can use PowerPoint or any office tool, you can use Mapaflow. No prior training required.

It depends on the plan. The free plan includes 1 user, the Individual plan is designed for independent professionals, and the Enterprise plan has no user limit. Check the pricing table for more detail.

Yes. Mapaflow facilitates process-based management, which is one of the pillars of both the EFQM model and ISO 9001. You can document, visualise and keep all your processes up to date from a single platform, which greatly simplifies audits and continuous improvement.See node types and BPMN notation →

Yes. You can export in PNG, PDF and SVG. The PDF includes the global map as an interactive index, allowing you to generate a single document with all your company's process documentation.

Yes. Data is stored on servers in Europe, with encryption in transit and at rest, and automatic backups. IBERSYA, the company behind Mapaflow, complies with GDPR and Spanish data protection regulations.

The free plan includes up to 3 processes at no cost and with no time limit. No credit card required. It's the best way to evaluate whether Mapaflow fits your company before subscribing.

You can cancel at any time. You keep access until the end of the paid period and can export all your documentation at any time before it expires.

A process map identifies and visually organises all the processes in a company. The usual steps are: 1) identify macro-processes (strategic, operational and support), 2) break each down into sub-processes and activities, 3) define inputs, outputs, owners and systems involved, and 4) diagram them using a standard notation such as BPMN. Mapaflow guides this flow from the global map down to each individual process.How to map processes with Mapaflow →

BPM (Business Process Management) is the management discipline that aims to continuously improve an organisation's processes. BPMN (Business Process Model and Notation) is the graphical standard used to diagram those processes — the symbols and shapes in a flowchart. In short: BPM is the strategy, BPMN is the visual language. Mapaflow implements BPMN elements adapted to be understandable by any professional.What is BPM and what is it for? →

Yes. ISO 9001 requires organisations to determine, apply, maintain and continuously improve their processes. Mapaflow facilitates exactly that: documenting each process, keeping it up to date and generating a global map that serves as evidence of process-based management — one of the most valued requirements in certification audits.

Mapaflow is optimised for desktop browsers, as editing flow diagrams requires a wide screen. However, viewing processes and the global map is accessible from any device. There is no native app at the moment, though it is on the roadmap.

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