Free template · Finance

Invoicing Process

Complete billing cycle: from order to payment collection, with overdue and unpaid tracking.

Process steps

1
Order received
The customer places an order or signs a contract. It is registered in the system.
2
Data validation
The customer's billing details and order conditions are verified.
3
Invoice issued
The invoice is generated with all required legal information.
4
Sent to customer
The invoice is sent via the agreed channel (email, customer portal, post).
5
Payment follow-up
Due date monitoring and reminder sending for overdue invoices.
6
Payment received and close
Payment is recorded and the billing cycle is closed.

Why document this process?

A documented invoicing process reduces billing errors, speeds up collections and ensures legal compliance. It is especially critical for companies with high invoice volume or international customers.

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Frequently asked questions

Is this template free?+

Yes. This template is completely free. You can open, edit and export it on the Mapaflow Free plan with no credit card required.

Can I customise this process diagram?+

Yes. The template opens in the Mapaflow editor where you can add, remove or modify any step, change responsible actors, adjust colours and adapt the flow to your company.

How do I export this process as a PDF?+

Once you have edited the diagram in Mapaflow, click "Export" and select PDF, PNG or SVG. The export includes all nodes and connections at high resolution.

Why is it important to document this process?+

Documenting business processes reduces dependency on individuals, makes training new employees easier, improves operational consistency and is a core requirement for certifications such as ISO 9001 or EFQM.

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