Legal · mapaflow.com
Mapaflow vs Bizagi
Last updated: Mayo 2026
TL;DR: Bizagi is an enterprise BPM platform with a workflow automation engine and a free modelling tool (Bizagi Modeler). Mapaflow targets SMEs that need to document and visualise processes at an accessible price. If you need enterprise-scale workflow automation — Bizagi. If you need clear, fast, affordable process documentation for an SME — Mapaflow.
Comparison table
| Feature | Mapaflow | Bizagi |
|---|---|---|
| Price (SME-friendly) | Free / €9.95 / €19.95 base | Modeler free; Suite = enterprise pricing |
| Transparent public pricing | ✓ | Modeler only |
| BPM-focused | ✓ | ✓ |
| Workflow automation | ✗ | ✓ (enterprise) |
| ISO 9001 ready | ✓ | Partial (modelling only) |
| EU servers (GDPR default) | ✓ | Optional (Azure EU) |
| Ease of use (non-technical) | ★★★★★ | ★★☆☆☆ |
| BPMN 2.0 support | ✓ | ✓ (advanced) |
| Free plan (no credit card) | 3 diagrams, permanent | Modeler desktop (offline) |
| Target audience | SMEs | Mid-market & enterprise |
Pricing: SME vs enterprise
Bizagi offers Bizagi Modeler as a free desktop tool for BPMN 2.0 diagramming. However, the full automation platform (Bizagi Studio + Engine) has enterprise pricing that is not published publicly — it generally requires negotiation with the sales team and costs are significant for an SME.
Mapaflow has transparent pricing from the Free plan (3 processes, no credit card) to the Business plan (€19.95/month base). No negotiations, no enterprise pricing, no additional licences. Ideal for SMEs that want to start documenting their processes today.
Modelling vs automation
Bizagi is a full BPM suite: it includes a modelling tool, process execution engine (workflow automation), case management and analytics. It is a platform designed to automate end-to-end processes, integrate with ERP/CRM systems and manage thousands of process instances.
Mapaflow focuses on the documentation, visualisation and knowledge management of processes. Its value proposition is that for most SMEs the first problem is not automation — it's that processes are not documented. Mapaflow solves that problem quickly and affordably, creating the foundation for future improvements.
Data residency and GDPR
Bizagi, being an enterprise platform, offers on-premise and cloud deployment options. Bizagi Cloud can be hosted on Azure (with EU regions available), but correct GDPR configuration requires additional technical work and depends on the enterprise contract.
Mapaflow stores all data on European servers by default and complies with GDPR without additional configuration. For an SME without a dedicated IT team, this greatly simplifies regulatory compliance.
Spanish-speaking market orientation
Bizagi is a Colombian company with a strong presence in Latin America and Spain. Its interface and documentation are available in Spanish. However, it is oriented towards medium and large enterprises, and the sales and onboarding process is complex.
Mapaflow is built by a Spanish team for the Spanish-speaking SME market. The product, support, templates and documentation are in native Spanish, with prices in euros and Spanish legal compliance included.
When to choose Bizagi
- You need to automate complex workflows end-to-end (not just document them).
- You have an enterprise budget and IT team for implementation.
- You need deep integrations with SAP, Salesforce or other enterprise systems.
- Your organisation manages thousands of simultaneous process instances.
- You want to use Bizagi Modeler (free) just for advanced BPMN modelling without automation.
When to choose Mapaflow
- You are an SME that needs to document its processes before automating them.
- You want to start today without commercial negotiation or complex implementation.
- Affordable and transparent pricing is important for your decision.
- You need process documentation for ISO 9001, EFQM or internal audits.
- Your team has no technical background and wants an easy-to-use tool.
Ready to try Mapaflow? Start for free — 3 diagrams, no credit card, no time limit.
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Frequently asked questions
Is Bizagi free?
Bizagi Modeler (the desktop BPMN modelling tool) is free. But the full automation platform (Bizagi Studio + Engine) has enterprise pricing negotiated directly with the sales team. Mapaflow has a permanent Free plan with 3 diagrams and paid plans from €9.95/month.
Which is better for documenting processes in a Spanish SME?
For an SME that needs to document processes (ISO 9001, EFQM, employee training, continuous improvement), Mapaflow is more suitable: easier to use, accessible pricing, native Spanish and no IT team required. Bizagi is more suitable if the goal is to automate complex workflows at enterprise level.
Can I use Bizagi Modeler and Mapaflow together?
Yes. Bizagi Modeler is a desktop tool for advanced BPMN modelling. Mapaflow is a web platform for process documentation and collaboration. They are complementary tools for different needs.
Does Bizagi comply with GDPR?
Bizagi Cloud offers EU hosting options (Azure), but correct GDPR configuration requires technical work and an enterprise contract. Mapaflow complies with GDPR by default for all customers without any additional configuration.
Can Mapaflow automate processes like Bizagi?
Mapaflow is currently focused on process documentation, visualisation and knowledge management, not workflow automation. If you need to execute processes automatically (approvals, notifications, integrations), Bizagi or tools like Zapier are appropriate complements.