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Mapaflow vs Confluence
Last updated: Julio 2026
TL;DR: Confluence is Atlassian's general-purpose documentation wiki, with general-purpose whiteboards but no native process-diagramming editor. Mapaflow is built specifically for mapping and documenting processes with standard notation. They are not mutually exclusive: many companies document detail in Confluence and link Mapaflow's visual diagram.
Comparison table
| Feature | Mapaflow | Confluence |
|---|---|---|
| Native diagram editor with standard notation | ✓ | ✗ (requires paid plugin) |
| Pricing (per organisation vs per user) | Free / €9.95 / €19.95 base | Free (10 users) / ~€5.42-12.30/user/mo |
| ISO 9001 ready | ✓ | Partial (via plugin) |
| Global process map | ✓ | ✗ |
| General wiki / knowledge base | Process-focused | ✓ |
| Jira integration | ✗ | ✓ |
| Real-time collaboration (page editing) | Team roles | ✓ |
| Free plan | 3 diagrams, permanent | Up to 10 users |
General documentation wiki vs specialised process mapping
Confluence (Atlassian) is one of the most widely used collaborative wikis at companies already on Jira. Its strength is structured text documentation, with version history and granular permissions. From the Free plan it includes general-purpose collaborative whiteboards, but representing a process with standard notation (BPMN, ISO 5807) depends on third-party Marketplace apps like draw.io or Gliffy — paid add-ons, not included in the base price.
Mapaflow is not a wiki: it's a visual editor where the process is the document. Each step, decision and owner lives in a diagram node, with native ISO 5807/BPMN 2.0 notation and no paid plugins required. The result is a single visual source of truth for the process, with the detailed procedure linked directly to each node.
Pricing
Confluence has a Free plan (up to 10 users, 2GB, 3 active whiteboards per user). The Standard plan costs approximately €5.42-6.40/user/month and Premium €10.44-12.30/user/month (annual billing, varies by user tier). Price scales with every added user, including those who only view documentation.
Mapaflow has a permanent Free plan (3 diagrams, no credit card), Individual at €9.95/month and Business at €19.95/month base for the whole organisation + €3/additional creator. Viewers do not count as additional creators.
Confluence prices verified in July 2026. They may change — check the official website.
When to choose Confluence
- Your priority is a general knowledge space for a technical team, not specifically process mapping.
- You already use Jira heavily and need deep integration with the rest of the Atlassian ecosystem.
- You need extensive wikis with many interlinked pages, beyond process documentation.
- Your team already has experience with third-party diagramming apps inside Confluence (draw.io, Gliffy).
When to choose Mapaflow
- You want anyone in the company to understand a procedure at a glance, with no learning curve.
- You need standard process notation (ISO 5807/BPMN) without paying for extra plugins.
- You require compatibility with ISO 9001, EFQM or quality audits.
- You don't use (or need) the Jira/Atlassian ecosystem.
- You want the visual diagram to be the documentation, not an attachment inside a text page.
Can they be used together?
Yes, and it is common. Many companies document the technical or regulatory detail of a process in Confluence and link or embed the Mapaflow diagram as a quick visual reference within that same page.
Ready to try Mapaflow? Start for free — 3 diagrams, no credit card, no time limit.
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Frequently asked questions
Does Confluence have a process diagram editor?
Not natively. Confluence includes general-purpose whiteboards from the Free plan, but process diagrams with standard notation (BPMN, ISO 5807) depend on Marketplace apps like draw.io Diagrams or Gliffy, at extra cost. Mapaflow includes native ISO 5807/BPMN 2.0 notation with no plugins.
Is Mapaflow cheaper than Confluence?
It depends on team size and plan. Confluence Free covers up to 10 users at no cost, but without advanced process diagramming. Beyond that, Confluence charges per user while Mapaflow charges a per-organisation base plus a reduced per-creator fee — for teams with several viewers, Mapaflow is usually cheaper.
Do I need Jira to use Confluence?
No, Confluence works standalone. Jira integration is optional, though it is where Confluence delivers the most value if your company already uses the Atlassian ecosystem.
Can I migrate my Confluence documentation to Mapaflow?
There is no automatic migration. Diagrams created with third-party plugins in Confluence can be exported as images and recreated in Mapaflow; the text content of Confluence pages typically stays there as complementary documentation.