B2B Sales Process
Full sales cycle management from prospecting to closing.
Employee Onboarding
New employee integration process from offer to full onboarding.
Customer Support
Management of customer inquiries, complaints and incidents.
Billing Cycle
Invoice issuance, tracking and collection process.
Procurement Management
Purchase request, approval and reception process.
Employee Registration (HR)
Administrative process for social security and internal systems registration.
IT Incident Management
Registration, classification and resolution of IT incidents.
Annual Strategic Planning
Definition of corporate goals, KPIs and action plan for the year.
New Market Development
Identification, validation and entry into new segments or geographies.